Terms and Conditions

By registering for a public program, course or workshop, you agree to these terms and conditions. These define the complete conditions governing your participation. Changes, additions or customers own terms and conditions are not valid unless confirmed in writing by the event organizer.


The number of participants is limited. Registrations are processed in the order received.

You agree to provide correct, complete, and up-to-date information necessary for processing and invoicing your registration. A valid email address is required to correspond with you. Your registration will be processed electronically on the organizer’s systems or on “cloud” services.

You agree that we may process your registration as described and share this information with partners and associates if necessary for processing your registration or holding the course. If the course is certified, then your data must be forwarded to the Certifying Body for certification.

We will never sell or otherwise misuse your data.

By signing up for a course, you agree to be added to our mailing list. This is used initially to provide class joining information and, if applicable, afterward to keep you informed with news from the community and upcoming events. If you wish to unsubscribe, please do so by emailing

Course/Program Fees and Discounts

We may offer discounts on regular course fees. To qualify for the discount, you must claim the deal when you register. Published discounts are subject to change without notice.

Any gift voucher promotions can not be used in conjunction with any other offer and will only be provided on completion of the qualifying course.

Participants who have not paid in advance will be required to pay at the door or before joining the training.

For online courses VAT is not chargeable for people who reside outside of the UK, however, it is your responsibility to check VAT has been removed before confirming the order. VAT refunds can not be made after the order has been made.

Any additional courses added as part of a program or course are subject to change without notice. There is no cash or course alternative offered for people who already have completed the course elsewhere.

Customer Cancellation/Substitution Policy

Registration is binding.

Cancellation is possible up to two weeks before the start of a course without cost. After that point, the full course fee is due independent of whether the registered person takes part in the course or not. Participants can be substituted without charge.

Cancellation of our self-paced programs is available up to 28 days after registration for a full refund. However, if you have taken advantage of any complimentary course, (including booking on and then not canceling within the 14-day notice period). these fees will be deducted before the refund is given.

If participants wish to reschedule a registration within two weeks before the start date of the class, a fee of £200.00 (+VAT) will be incurred.

To cancel or substitute a registration, please contact

Delivery of the Training

Agile Playground, LLC reserves the right to cancel or change any course and undertakes to provide reasonable notice of the cancellation or change except in the case of an emergency. If we alter the date of a class, registered participants have the right to change or cancel without charge. When a course has been canceled, delegates will receive a full refund or transfer to an alternative date for the registered class. We cannot guarantee that a particular trainer will deliver any specific course.

There will be no entitlement to compensation/costs or damages arising from such a cancellation or change.

Intellectual Property

Intellectual Property – All work products shall be considered Background IP.

Background Intellectual Property shall mean Intellectual Property, the proprietary information or confidential know-how relevant to the engagement which is in the possession of a party prior to the commencement of the engagement or generated after the commencement of the engagement but independent of the engagement. Such product remains the property of Agile Playground, LLC, including, but not limited to ideas, inventions, improvements, discoveries, software design, software coding, charts, drawings, specifications, notebooks, tracings, photographs, negatives, draft or final reports, findings, recommendations, data and memoranda.

Works published under copyright during the term of the service agreement, and this SOW will remain the copyright of Agile Playground, LLC unless explicitly agreed within a statement of work or licensing agreement. Agile Playground, LLC retains all rights to work undertaken under the term of the agreement unless published under a community license such as the Creative Commons, in which case ownership may pass to the community. No client content shall be so published without written permission.

Force Majeure

In no event shall Agile Playground,  LLC be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes, inclement weather and communications or computer (software and hardware) services, it is understood that Agile Playground, LLC shall use reasonable best efforts which are consistent with accepted practices as a training provider to resume performance as soon as practicable under the circumstances.

Registered Trademarks and Copyrights

We provide no guarantee that any products, processes, and other names mentioned are not registered trademarks of third parties.

By registering for a course, you agree to observe the following conditions of use:

Materials used in the courses are subject to copyright restrictions and are made available for personal use. Without written permission from the event organizer, course materials, text, photos, etc., may not be copied, scanned, reproduced, translated, or processed electronically, nor may they be used for internal or external purposes.

All materials are the intellectual property of the course trainers and event organizers (except where explicitly marked).

Miscellaneous We may draw on assistance from third parties to meet its obligations under this agreement. Should any part of these terms and conditions be found to be incomplete or invalid, the parties agree to replace or complement the missing or invalid clauses with an appropriate solution that preserves the economic purpose of this agreement to the extent possible. The remaining conditions remain valid in any case.

Privacy Policy

At Agile Playground, LLC we take your privacy seriously. This privacy policy outlines what information we collect, how we use it, and how we protect it.

Information we collect:

  • Personal information includes your name, email address, phone number, and job title.
  • Payment information, such as your credit card number and billing address.
  • Information about your training history and progress, including courses taken and completion status.

We use your information for the following purposes:

  • To provide you with the training services you have requested.
  • To process your payment for those services.
  • To communicate with you about your training progress, including sending you email notifications and updates.
  • To improve our training services by analyzing usage patterns and feedback.

We take appropriate measures to protect your information from unauthorized access, disclosure, or destruction. These measures include:

  • Storing your personal and payment information in a secure database, protected by a firewall and encryption.
  • Limiting access to your information to only those employees who need it to provide you with training services.
  • Regularly reviewing and updating our security procedures to ensure they are effective and up-to-date.

We will not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:

  • To our third-party service providers who need access to your information to provide services to us (such as payment processors or IT support providers).
  • To comply with a legal or regulatory obligation, or to respond to a subpoena or court order.

You have the right to:

  • Access and receive a copy of the personal information we hold about you.
  • Request that we correct any inaccurate or incomplete personal information.
  • Request that we delete your personal information, subject to certain exceptions.
  • Object to the processing of your personal information for certain purposes.
  • Withdraw your consent to our processing of your personal information if our processing is based on your consent.

To exercise any of these rights, don’t hesitate to contact us using the details below.


Changes to the Terms and Conditions: We may update the Terms and Conditions from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review the terms and conditions regularly

These terms and conditions and any dispute arising out of your registration are subject to the laws of Delaware, USA.

If you have any questions or concerns about our privacy practices or our terms and conditions, please contact us at

July 23rd, 2023